.Five9 (FIVN) has been actually granted the 2024 Aragon Study Development Honor for Artificial Intelligence Contact Centers and also called a Leader in pair of Aragon Analysis World reports: artificial intelligence Agent Platforms in the ICC, 2025, and also Intelligent Get In Touch With Facility, 2025. The firm was acknowledged as the absolute most calculated provider in the artificial intelligence Broker Operating systems report.At the core of Five9’s development is their eyesight for The NEW CX, where Artificial Intelligence Brokers and AI-empowered Human Brokers collaborate to deliver hyper-personalized consumer adventures. The business lately presented brand-new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s speculative use of modern technology in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Leader in due rapporti di Aragon Research study World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Technology 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis Globe: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur dream put The brand-new CX, ou00f9 Agents artificial intelligence et Agents Humains soutenus par l’AI collaborent put offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Planet- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was likewise called a Forerunner in The Aragon Investigation Globe for AI Agent Platforms in the ICC, 2025 and Aragon Analysis Entire World for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX Platform, has actually been actually named a victor of the 2024 Aragon Study Innovation Honor for Artificial Intelligence Get In Touch With Centers. Also, Five9 has been named a Forerunner in 2 Aragon Study Globe files: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. This acknowledgment from Aragon Research study highlights Five9’s posture as an innovator in AI-elevated CX.
The Artificial Intelligence Representative Platforms in the ICC, 2025 record roles Five9 as one of the most
key supplier ranked in
the record, recognizing Five9 s tactical eyesight for AI-driven innovation in CX. At the primary of this particular development is actually Five9’s outlook for The brand new CX where Artificial Intelligence Representatives as well as AI-empowered Human Agents collaborate to deliver hyper-personalized, simple customer adventures. Through enabling companies to provide transformative consumer interactions while lowering expenses and also strengthening effectiveness, Five9 is preparing brand-new standards for AI-powered options in the get in touch with center market.
AI is fundamental for producing outstanding consumer knowledge, and our company are actually honored to become pinpointed through AragonInvestigation as ingenious for our initiatives to move the smart connect with center forward, mentioned Jonathan Rosenberg, Principal Innovation Policeman and also Head of Artificial Intelligence, Five9. Our emphasis has actually been, and also will definitely continue to be actually, aiding businesses supply those experiences along with easy-to-use devices and also capabilities. Along with each brand new advancement, our team take a breakthrough for each Five9 and also for the sector as a whole.
The Aragon Analysis Technology honor pinpoints companies leveraging ideal use technology to not merely adjust as markets alter, yet to definitely disrupt and notify how their markets will evolve. Five9 was actually officially offered along with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards event.Five9’s dedication to advancement, specifically its own vision for combinationing AI Brokers and also AI-empowered Human Brokers, is setting a brand-new standard for just how companies can easily provide hyper-personalized and smooth customer expertises, said Jim Lundy, Founder, CEO as well as Lead Professional, Aragon Analysis. This award and also report recognition builds on Five9’s devotion to delivering AI advancements for CX.
Earlier this year, the firm launched new developments, consisting of Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Professionals, that transform the means firms move toward CX, steering far better outcomes for each consumers as well as agents. Concerning Five9. The Five9 Smart CX System, powered through Five9 Genius AI, offers a comprehensive rooms of options to energy AI-elevated consumer experiences that provide far better service outcomes as well as Deliver Happiness to CX.
Our merged cloud-native offering enables hyper-personalized client expertises as well as additional equipped staff members, creating every customer communication a lot more connected, simple, and personal. Relied on by 2,500 +customers and also 1,400+ partners around the globe, Five9 unites the energy of AI, our platform, and our people to steer AI-elevated CX.For more details, visit www.five9.com. Engage with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Legal rights Reserved.
The id of an Aragon Study award champion is not a promotion by Aragon Investigation of any sort of supplier, item, or even solution. Perspective source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Source: Five9.
FAQ. What major awards carried out Five9( FIVN) gain in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Research Technology Award for Artificial Intelligence Connect With Centers and also was actually named an Innovator in two Aragon Research study Globe reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Call Center, 2025.
What brand new AI products did Five9( FIVN) introduce in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to change customer adventure monitoring.Just how performs Five9’s( FIVN )NEW CX sight influence customer support? Five9’s brand-new CX eyesight incorporates AI Professionals along with AI-empowered Individual Representatives to deliver hyper-personalized, simple customeradventures while lessening prices and also boosting effectiveness.
What was actually Five9’s( FIVN) key role in the Aragon Analysis Entire world 2025 file? Five9was actually placed as the best calculated merchant in the AI Agent Platforms in the ICC, 2025 record, realizing their tactical vision for AI-driven advancement in CX. When did Five9( FIVN) get the AragonResearch Development
Award
?
Five9 was formally shown with the award on December 10, 2024, at the Aragon Transform 2024 awards service.